Local Emergency Services

In an emergency, always dial 999 and ask for the appropriate emergency service.

Police

The Police aim to arrive at emergencies in urban areas within 15 minutes. An incident is defined as an emergency if:

• there is danger to life
• there is a risk of serious injury
• a crime is in progress or about to happen
• an offender is still at the scene or has just left

To report a non-emergency crime or contact the local Neighbourhood Police Team in your area, call 08458 505 505. Visit the Oxford pages of the Thames Valley Police website for more information.

Fire Service

Oxfordshire County Council is responsible for fire services in Oxford. They offer fire safety advice for the public and training for businesses as well as electric blanket testing, fire safety in schools, and carbon monoxide advice.

Visit the Fire and Rescue pages of the Oxfordshire County Council website or call 01865 842999 for more information.

You can also visit the Fire Safety section of the DirectGov website for more general information and advice on fire safety.

Carbon Monoxide

You are at risk from carbon monoxide poisoning if a heating appliance in your home is not working correctly. Carbon monoxide can be deadly if inhaled in confined spaces. You are at risk of carbon monoxide poisoning if a heating appliance is poorly installed, has not been checked for safety or is not maintained regularly.

You can't see, taste or even smell carbon monoxide but it can kill you without warning in a matter of hours. You should have gas appliances safety-checked by a registered installer at least every 12 months. Visit the Carbon Monoxide page of the Health and Safety Executive website for further details.

Ambulance Service

Visit the South Central Ambulance Service website.

Oxfordshire Primary Care Trust is responsible for providing urgent health care services outside GP surgery opening times. GP surgeries are closed between 6.30pm - 8.30am Monday to Friday and 24 hours over weekends and bank holidays. The Out of Hours Service can be contacted on 0845 345 8995.

Patient Transport Services to all the NHS Hospitals within Oxfordshire is determined on a medical need and is authorised by either your GP or Hospital consultant.

Air Ambulance

Visit the Thames Valley and Chiltern Air Ambulance website for full details of the Air Ambulance service. To donate money to the Thames Valley Air Ambulance Trust online, visit the Charities Aid Foundation website.

Page last reviewed 20 May 2011