Your Home and Estate

Our Housing & Communities team look after Council housing tenants. We are here to help with tenancy concerns such as changing personal or family situations, neighbour disputes, moving and anti-social behaviour.

Who do I contact?

Landlord Services Team

• Tenancy Updates
• Welcome Visits
• Mutual Exchange & Homeswap
• Succession applications
• Tenancy Changes
• Transfer applications
• Estate Parking scheme
• Right To Buy

Call: 0800 227676
Email: landlordservices@oxford.gov.uk

Who is my Tenancy Management Officer?

You can find out who your Tenancy Management Officer in the Landlord Services team is by downloading the patch list below:

Tenancy Management Patch List from April 2012 (58kB XLS)

Housing Needs Team

• Accessing Support for Council Tenants
• Housing Options
• Allocations
• Choice Based Lettings
• Private Renting
• Furnished Tenancies
• Downsizing incentives
• Housing Register
• Health & Housing

Call: 01865 252858
Email: housingneeds@oxford.gov.uk

Community Safety Team

• Neighbour Nuisance
• Neighbourhood policing
• Community Wardens
• Oxford Safer Communities Partnership
• Positive Futures
• Antisocial Behaviour
• CCTV
• Problems in my community

Call: 01865 252969
Email: saferoxford@oxford.gov.uk

Communities and Neighbourhoods Team

• Tenant Involvement
• Training & Resource Centre
• Support for tenant & resident groups
• Estate Inspections
• Neighbourhood walkabouts
• Regeneration Projects
• Area Improvement
• Community led planning
• Community Centres & support
• Grant advice & Funding

Call: 01865 252791
Email: communities@oxford.gov.uk

Strategy and Enabling Team

• Newsletters
• Leaflets & Handbooks
• Website content
• Surveys and consultations
• Council's Housing and Homelessness Strategies
• Performance management reporting.
• Returning empty homes in the private sector to use

Call: 01865 252641
Email: strategyandenabling@oxford.gov.uk

Reporting Racial Incidents

If you are a Council tenant or leaseholder and have been subjected to racial abuse by another tenant, the incident can be reported to our Community Safety team. Visit our Hate Crime page to find out more about reporting racial incidents.

Neighbourhood Walkabouts

The Neighbourhood walkabouts are being reviewed. Please contact our Communities & Neighbourhood team for more information.

Page last reviewed 11 April 2012