PO Box 10, Oxford, OX1 1EN
Tel 01865 249811
Email customerservices@oxford.gov.uk
Web http://www.oxford.gov.uk/

Click - Online customer self-service
Email - customerservices@oxford.gov.uk
Call - 01865 249811
Come in - Customer Service Centres and Where to Find our Offices.
Calls to the Council are recorded and may be used for quality monitoring and for the detection of fact or fraud. View our Customer Service Standards.
Direct Access to Services at all times |
Telephone Number (Oxford STD 01865) |
|
| Automated Payment Line - Oxford City Council rents and service charges, car park penalties, overpaid Housing Benefits, Council Tax, Business Rates, and Periodic and Sundry accounts | 252609 |
|
| Council Housing - Daytime for all Oxford City Council Tenants' rent enquiries, tenancy issues, tenant involvement, and housing repairs. After Hours for all Oxford City Council Tenants' emergency housing repairs only | 249811 or 0800 22 76 76 |
Email us |
| Recycling, Waste and Cleaner Streets - For enquiries relating to recycling and waste collection, bulky waste, street cleaning, abandoned vehicles, drains, public toilets, street furniture, bus shelters, and minor street maintenance | 249811 (Out of hours emergency only: 07802 904000) |
Email us |
| Anti-social Behaviour Helpline | 249811 | |
Direct Access to Key Services During Office Hours |
||
| Parking - Car Parks, Coach Parks and Fines (overstaying, non-display in Oxford City Council Car Parks) | 252489 | Email us |
| Council Tax - Pay your bill and have Council Tax queries answered | 249811 |
Email us |
| Housing / Council Tax Benefit - Applications and enquiries | 249811 |
Email us |
| Planning - Planning applications, conservation areas, listed buildings and all planning issues | 249811 | Email us |
| Building Control - Advice and consultation on all aspects of building design and construction | 249811 | Email us |
| Environmental Health - Pest control, food hygiene, licensing, health and safety issues, noise/air/land pollution, energy efficiency | 249811 | Email us |
| Parks - Council maintained parks, trees, play areas, park rangers, and green spaces | 252240 | Email us |
| Book Appointment at Customer Service Centres | 249811 | Email us |
Direct Access to Other Services During Office Hours |
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| Allotments | 252240 |
|
| Benefit Fraud Hotline | 252222 | |
| Business Rates (NNDR) | 252854 | |
| Cemeteries Office | 252516 |
|
| Climate Change |
252197 | |
| Countryside Service | 252240 | |
| Crime and Nuisance Action Team | 252969 | |
| Diversity and Equality (including racial harassment) | 252635 | |
| Dog Warden Service | 249811 | |
| Domestic Violence | 252754 | |
| Elections and Electoral Registration | 249811 | |
| Flooding (office hours) | 249811 |
|
| Freedom of Information | Visit our Freedom of Information page | |
| Grants to Voluntary Organisations | 252597 | |
| Housing Needs and Homelessness |
249811 |
|
| Jobs with Oxford City Council | 252848 | |
| Leisure Centres Barton Leisure Centre Blackbird Leys Leisure Centre Blackbird Leys Pool East Oxford Games Hall Ferry Leisure Centre Hinksey Pool Oxford Ice Rink Temple Cowley Pools and Fitness Centre |
0844 89 33 222 or 467290 467020 467040 467050 467060 467079 467002 467124 |
|
| Lord Mayor of Oxford |
252414 |
|
| Markets | 249811 | |
| Museum of Oxford | 252761 | |
| Shopmobility | 252489 | |
| St. Giles' Fair | Visit our St Giles' Fair page | |
| Tourist Information Centre | 252200 | |
| Town Hall Hire | 252195 (For Town Hall bookings and enquiries only) |
Provider |
Telephone Number |
|
Oxfordshire County Council Services including: |
Main switchboard: 01865 792422 |
| Thames Valley Police | 0845 8 505 505 |
| NHS Direct | 0845 4647 |
| Oxford Bus Company | 01865 785400 |
| Stagecoach Oxfordshire | 01865 772250 |
| Thames Water | Visit their website |
A list of emergency contact details for Oxford residents.
Page last reviewed 16 April 2012