• Contents
• Our repairs service
• Types of repairs
• Handy hints
• A-Z index
• Tenancy Book

Kitchen units

To report a repair:

• Check Your responsibilities below.
• Check We need to know below.
• Look at the drawings. Click on the pictures on the side of the page.
• Check Advice below.

Your responsibilities

• Repairing leaks from your washing machine or dishwasher, including pipework.
• Replacing wall tiles around basins and sinks.
• Maintaining any internal kitchen waste recycling bin provided under the Choice For New Tenants Scheme When We Refurbish Your Kitchen
  

Advice

• If you, a member of your family or a visitor cause damage and we have to repair it, you will have to pay for the cost of the repair.

We need to know

• What is the problem, eg: cupboard unit, worktop or sink unit loose or damaged; drawer sticking or broken; knob, handle or catch broken; seal between worktop and wall damaged?
• If a cupboard unit, what type of cupboard is it: wall, floor, tall unit, sink unit or other? What colour is it? What size or shape is it: single, double or corner?
• If a worktop, is the edging loose? Is the seal damaged? Is the worktop burnt or chipped? What area is affected (approximately)?
• If a sink unit is loose or damaged, is the problem with the sink top or the base unit? On which side is the drainer: right or left of the sink?
• If a drawer, has the front come off, or are the runners damaged?
• If a knob, handle or catch is broken, what type is it, for example, ‘D’ handle, door knob, slam-type catch, ball catch, roller catch or magnetic catch?
• If the worktop seal, what length is affected?